Vumacam: Keeping South Africa Safe

The Customer

Vumacam, South Africa’s first and biggest video management-as-a-service (VMaaS) provider, deploys hi-tech cameras strategically across entire suburbs of Johannesburg on a solid fibre network to ensure a consistent and reliable feed.

The company offers CCTV and surveillance technology system for communities, security companies, businesses, residents and property owners who want to build better city security through advanced technology.

They work closely with vetted private security providers, metro police departments and the South African Police Services, Vumacam’s network of pole-mounted street cameras has been helping law enforcement and security companies to fight crime.

Although primarily focused on keeping communities safer, Vumacam plays a key part in a wider network of smart city solutions. These smart-city initiatives will enable cities and individual businesses to become smarter and more efficient, while tackling security, congestion, energy efficiency and emergency care response times, to name a few.

Network

5,300 live cameras deployed on our advanced fibre network

Data Centre

Utilise a secure Tier 3 Data Centre

Compliance

Fully compliant with South Africa’s POPI Act

The Requirement

Vumacam, South Africa’s first and biggest video management-as-a-service (VMaaS) provider, deploys hi-tech cameras strategically across entire suburbs of Johannesburg on a solid fibre network to ensure a consistent and reliable feed.

The company offers CCTV and surveillance technology system for communities, security companies, businesses, residents and property owners who want to build better city security through advanced technology.

They work closely with vetted private security providers, metro police departments and the South African Police Services, Vumacam’s network of pole-mounted street cameras has been helping law enforcement and security companies to fight crime.

Although primarily focused on keeping communities safer, Vumacam plays a key part in a wider network of smart city solutions. These smart-city initiatives will enable cities and individual businesses to become smarter and more efficient, while tackling security, congestion, energy efficiency and emergency care response times, to name a few.

The Solution

Welcome to Vumacam’s centralised software solution, with Milestone’s industry-leading Video Management System that runs in a secure Tier 3 data centre and iSentry AI watching 100% of video, 24 hours per day, in real-time. All of this is presented via the Proof 360 VMaaS platform.

Alerting on exceptional or unusual pixel patterns, iSentry presents to an operator system-flagged exceptions allowing the human brain to focus on those events that are of interest and to determine if intervention is needed. Concerns of human bias towards race or gender are eliminated by the self-learning feature of iSentry which is not programmed or influenced at all by human intervention.

Watch Less, See More

Less than 1% of total recorded video is presented to a controller and this is delivered with recall and precision of 90+%, increasing true ‘events of interest’ detection by 10 -20x

  • In a 24-hour period, less than 14 minutes of total video needs to be seen
  • An individual controller can now effectively monitor a daily average of 300 cameras and up to 800 cameras at off peak times.
  • Monitoring public spaces in which there is often lots of unstructured activity has traditionally been exceedingly difficult. Vumacam’s system architecture combined with iSentry’s intelligent video analytics, allows Vumacam to deliver the iSentry alerts directly to the control rooms of metropolitan police departments, private security companies or outsourced third party off-site monitoring companies, providing situational awareness and directly contributing to a reduction in crime.

Additional Benefits

iSentry’s intelligent alerts have also:

Enabled these law enforcement agencies to assist citizens in distress by highlighting unusual behaviour happening at traffic intersections – such as a potential hijacking

Enabled emergency response teams by alerting on vehicle accidents, with locations

Identified instances of illegal dumping

Alerted authorities to damage to infrastructure such as water leaks, potholes, vandalism, and cable theft

Allowed authorities to be aware in real-time of dangerous objects obstructing roads

The Vumacam surveillance network, with iSentry at its core, has played a significant role in improved collaboration between private and public security personnel, and city improvement authorities in the fight against crime and the creation of safer, smarter cities.

Arrests are being made weekly as a result of the Vumacam public space surveillance network and the real-time alerting software deployed.